Redefine your Voice Communications

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Double Peak Partners offers the highest quality Unified Communications and Contact Center as a Service solutions - UCaaS & CCaaS. With an advanced UCaaS platform, all your robust communication applications and services are consolidated within a single communication platform. That means all your messaging, fax, video conferencing, contact center, business apps and even chat are integrated into your consolidated communications system and accessible on all your devices. It’s a total communications solution on a single invoice.

 

Increase your overall responsiveness with a

Hosted UCaaS Solution

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Handle customer inquiries without delay while enhancing employee flexibility and productivity. Hosted VoIP expands your options for business communication with features such as:

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• A single number to reach an employee wherever they are located: on the road, at a customer site or working from home.

• Ability for employees to make and answer calls from a range of devices.

• An enriched call experience with on-demand conference calling, web conferencing, and more.

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Worry-free management and administration

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Get the benefits of a fast and robust network without the responsibility of managing it. With Hosted VoIP we monitor and maintain your service in our IP network. This means:

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• No need for purchasing expensive PBX/key system equipment. All you need are phones which are included in the monthly price. 

• Staffing for system maintenance and upgrades is no longer needed. Your cloud-based network is up to date.

• Scaling for future growth is seamless, with no need to disassemble or change equipment – it’s all taken care of in the cloud.

• Absence of on-premises equipment gives you increased flexibility in how you can configure your office.

 

Hosted UCaaS solutions and your bottom line

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Simplify your operations and keep your ongoing costs low with Hosted VoIP. Advantages include:

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• Single network provides a foundation for efficient and seamless communication across physical locations.

• Unlimited inbound and outbound, local and LD calling over our high quality, world-class IP network.

• Centralized changes to numbers and lines via a user-friendly web administration tool

• Self-serve personal web portal allows employees to check voice mail and call records, and manage their own call settings.

• One invoice to manage, one number to call for all support and service needs. 

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Hosted CCaaS - A Proven Path to Success

 

Simplify your operations and keep your ongoing costs low with a Hosted Contact Center. 

Through a powerful combination of technology, people and partners, we help organizations transform their customer experience into a business-driving competitive advantage. We make it easy for contact centers to win every customer interaction, deliver great customer experiences, and achieve their business goals—all from the flexibility and reliability of the cloud.

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We make it easy and affordable for organizations around the globe to provide exceptional customer experiences while meeting key business metrics. We provide the world’s #1 cloud customer experience platform, combining best-in-class Omnichannel Routing, Workforce Optimization, Analytics, Automation and Artificial Intelligence on an Open Cloud Foundation.

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Reimagine how business gets done

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From cloud-hosted phones on your current Internet connection to advanced UCaaS and CCaaS solutions on a dedicated network, Double Peak Partners is partnering with businesses like yours, in ways never imagined. Cost-effective ways. Revenue-building ways. Once thought impossible ways. Explore your possibilities today! 

 

For more information on our comprehensive UCaaS and CCaaS platforms, please complete the form below to request a consultation and free needs assessment.

Or contact us at 888-370-4050 or email us at info@dppartnersllc.com